Frequently asked questions
Get answers about the projects results platform and how you can use it.
Top 5 questions asked
Yes, you can find contact details of an organisation or a project that interests you, simply by clicking on the title of the project in the results' list. The system will open the project card in a separate tab of your browser. The project information is organized around 3 tabs: "Project Details", "Partners" and "Results". In the first two tabs you can find the contact details of the coordinator and the partners. You can also click on the "by Organisation Criteria" tab, to find projects in function of the organisations involved.
It is the new platform that offers a comprehensive overview of all projects funded under the new Erasmus+ and Creative Europe programmes as well as some projects funded under the previous programmes (LifeLong Learning, Youth in Action, Culture 2007-2013, etc.).
The new Educational and Culture programmes (Erasmus+ and Creative Europe) in force from 2014 until 2020, are considering the dissemination and exploitation activities as key objectives to their successful implementation.
The system allows you to restrict your search using more specific criteria. To have access to the set of advanced search criteria, click on "Show advanced criteria" under the Search button.
By default, the advanced search criteria proposed are related to project properties. In case you want to find projects (or results) in function of the organisations involved, click on the "by Organisation Criteria" tab.
If you wish to return to the project related search criteria, click on the "by Project Criteria".
To hide the advanced search and go back to simple search, click on "Hide advanced criteria".
For more information on the functioning of the advanced search, go to the Help section.
The interface of the Erasmus+ Project Results Platform is in English.
Project beneficiaries are asked to provide a description of their project and of the results produced in English, but other than that project beneficiaries are free to upload results (files) in any other EU official language, in which the concrete outcomes or documents were produced.
a) This problem could be caused by using an incorrect domain in the EU Login service when trying to obtain a new password. With any Participant Portal organisation, proposal or project role, including LEAR/ACCOUNT ADMINISTRATOR, your domain should be "External".
b) Contact your IT department to check if the email from the Authentication Service subject: EU Login Password Initialisation is not "queuing" in the mail server.
c) The problem could occur if the email is treated as a spam. Ask your IT administrator to remove email@example.com or the domain ec.europa.eu from the spam filter.
d) If it does not solve the problem, then please follow the instructions as indicated on the EU login Contact page in order to have the EU Login account verified by the responsible support team.